Business permits, real property tax, civil registry, health, disaster response and barangay services — applied for, paid and tracked online, and served faster from one command center.
Every department of the city, in one place. 7 are running now and open inside this platform; the rest are being brought online and carry no link until they work.
Service desks open in the city hall workspace and ask staff to sign in. If you are a resident, create an account above to apply and track your requests.
The mayor's office, the sanggunian, and the city's own records
Executive
Directives, approvals & briefing
Sanggunian
Sessions, ordinances & resolutions
Administration
Offices, officials & memoranda
Records
Document routing & certified copies
What residents and businesses transact with
Business Permits
Permits & licensing (RA 11032)
Civil Registry
Birth, marriage & death
Health Services
Sanitary permits & health cards
Building Permits
Building & occupancy (PD 1096)
Barangay Services
Clearances & resident services
Social Welfare
Assistance, IDs & services
Citizen Services
Complaints, requests & tracking
What the city assesses, collects, budgets and spends
Procurement
Bids & awards (BAC)
Treasury
Accountable forms, receipts & deposits
Real Property
RPT assessment & tax roll
Budget
Appropriations, allotments & obligations
Accounting
Vouchers, payables & COA reports
Land, safety, mobility and the city's physical systems
Disaster Response
Incidents, hazards & alerts
Environment
Environmental permits & waste
Planning & GIS
CLUP, zoning & hazard maps
Command Center
Incident intake & dispatch
Traffic & Mobility
Violations, routes & franchising
Devices & Sensors
CCTV, sensors & device health
QGov360 is not only a citizen portal. The same platform gives every office the tools it runs on — so a permit, the email about it, the approval and the audit record all live in one place instead of four.
Staff sign inSecure email and messaging
Calls and meetings
Shared drive with scanning
Approvals and workflow
Calendar
Hash-chained audit trail